Google+ October 2019 ~ High Tech House Calls
Expert Computer Consulting for Homes and Small Businesses

Let there be hope...

Life has changed there is no doubt and we wanted to reach out to see how you are doing.

As we go through this interesting time, we are trying to look at this as an opportunity to focus on our family and on friends like you. Let us use this extra time to catch up and talk more. Let us cook food that is not fast, but interesting and satisfying. Let us learn to enjoy a time to try new things. Let us find ways to enjoy time at home!

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If my client base is any experience, anyone can be a victim of a Ransomware, Malware or Virus attack.

What can you do about it?

I conduct audits of your entire computer infrastructure and apply best practice solutions to plug the security holes on your computers, Smartphones and networks.

Now offering consultations to give you the best protection possible:


404.229.0839
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Jack of All Trades, Master of Many

Jack of All Trades, and Master of Many

We provide technical support for:


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Wireless and wired networks

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How To Stop Malware

Thursday, October 31, 2019

How to Get Directions from the Calendar App on Your iPhone & iPad by iPhoneLife Magazine


Apple's Calendar app has long been one of the best free calendar apps out there for iPhone users. One of the most useful aspects of the Calendar app is the ability to get a map and directions to the locations of your appointments without ever leaving your Calendar. Let's get started learning how to find and use the map and directions feature in your iPhone's Calendar.

How to Get Directions to an Appointment Directly from the Calendar App

Accessing directions from the Calendar app begins with adding the event's location when creating and adding your Calendar entries. 
  1. Open the Calendar app.
  2. Tap the plus sign at the upper-right corner of your display.

    iphone calendar app
     

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    add an entry to calendar app
     
  3. Create your event as usual by giving it a name, date, and time, but also be sure to add a location.
  4. If this is a new destination, you'll need to type the address into the field provided. If you've entered the address of your appointment before, it will appear in a drop-down list, and you can tap to add it to your event.

    add location to calendar eventaddress provided by calendar app
     
  5. When you've finished entering all the necessary data, tap Done.
  6. Now, when you look at your Calendar entry, you'll see the directions below the name of the event; tap the address to get directions.

    tap done to complete calendar entrytap to get directions from calendar entry
     
  7. You'll see be taken to the Maps app, tap Directions to navigate to your appointment.

    tap to get directions from calendar entry
Top image credit: Flamingo Images / Shutterstock.com

Best MacBooks for 2019 by Wired Staff

AirPods Pro have replaceable components but aren't repairable by Georgina Torbet

Apple's AirPods Pro might sound better, but they're just as non-repairable as the regular AirPods. A teardown of the new buds performed by iFixit confirms that trying to repair them is "both impractical and uneconomical."
When compared with 2016's original AirPods and this year's refresh, the teardown showed the newer AirPods Pro have some differences in construction as well as the addition of new features like capacitive controls and active noise cancellation using an inward-facing microphone. The hardware for these features makes the new buds one third heavier than the previous generations, weighing in at 0.19 oz (5.4 g) each.
Another new piece of hardware is a button cell battery which sits in the main body of the buds, as opposed to the long, thin battery which was located in the stem in previous models. The watch-style button cell battery is similar to the one found by iFixit in the Samsung Galaxy Buds, but unlike the Samsungs, the AirPods battery isn't replaceable. That's due to a soldered cable tethering the battery in place.
The one user-replaceable part of the Pros is the silicone tips, but the buds aren't compatible with typical aftermarket tips. You'll need to purchase tips from Apple if you want to replace them.
That means the AirPods Pro are essentially disposable, with no improvements in repairability over previous generations. That's disappointing but not surprising. Wired's Lauren Goode got confirmation from Apple that the buds are not repairable due to the glue which holds them together.

The Final Verdict on Why People Prefer MacBooks Over Other Laptops by Anna Johansson

The Apple vs. Windows debate is endless. Each has a following of die-hard fans who swear their preference is superior. However, research has shown that more people prefer Mac even though many are still using Windows.
Still, there are people who prefer Windows, and for decades each side has failed to prove why their preferred operating system and device is the best. Even sound logic doesn’t seem to sway anybody to switch sides.
It’s impossible for preferences to be right or wrong, so let’s shift the conversation toward exploring why Apple fans love their MacBooks:

1. A Smooth and Interactive User Experience

A MacBook’s user experience is vastly different from any Windows computer, but it’s not just the software. All the components factor into the user experience.

The Keyboard

MacBook keyboards, including wireless keyboards, require minimal finger pressure and create a pleasant sound when the keys are struck. Interacting with the keyboard is a pleasant experience.
Decades ago, when keyboards had large, stiff keys, typing was difficult and noisy. Since then, manufacturers have released silent keyboards, which do have a small market. However, the MacBook user experience would be ruined with a silent keyboard. Keyboard feedback tells the user they’ve pressed the key, and the sound is almost hypnotic.

The Keyboard and Trackpad Setup

MacBook fans love the keyboard setup because everything is arranged to require minimal hand and finger movement while typing. The MacBook keyboard/trackpad setup is even preferred by desktop users. To satisfy this preference, a company called Bullet Train developed the Express Keyboard Platform to give desktop users their favorite MacBook keyboard/trackpad setup.

The Trackpad

The trackpad on a MacBook is pleasant to use. MacBook fans enjoy being able to tap the trackpad instead of clicking, but the Force Touch trackpad takes the user experience a step further by providing haptic feedback. This works by simulating the feel of a click, even when the user hasn’t pushed the trackpad.
When combined, all of the above features work together to create a pleasant typing, scrolling, and clicking experience for users.

2. Multiple Options for Taking a Screenshot

Capturing a screenshot on a MacBook is fast, easy, and doesn’t require opening any programs. Users can take a full screenshot, select a specific area, or capture only a specific window. Most MacBook users are aware of the first two screenshot options. The third isn’t widely known.
Say you want to grab a screenshot of your entire browser window, minus your desktop. You could press Shift + Command + 4 to bring up the crosshair and drag an outline around your browser, but there’s a better way to get a precise screenshot.
Once you’ve pressed Shift + Command + 4 and you see the crosshair, press the spacebar and you’ll see a camera icon appear. Move your cursor over the browser window you want to capture and click. A .png file will be automatically saved to your desktop.

3. Default Programs Have Important Features

MacBook lovers have an advantage over others when it comes to software. Standard programs offer many features most people need to pay for.

Signing PDF Documents

You can sign and annotate PDFs in Preview. Most people try to use Adobe Acrobat and realize they need to pay for an upgrade to access these features. That’s true for a Windows user, but not for MacBook users.

Batch Renaming

You can rename files in batches using nothing more than MacBook’s finder. This feature allows you to replace text, add text, or change the format by appending numbers to the filename.

Get Mail from Multiple Accounts

MacBooks also come with Apple’s Mail program, which users prefer to Outlook and similar programs. Mail comes with all the same features, but it’s easier to use. The toolbar is fully customizable, and you can set up rules that determine where certain emails will go.

Screen Recording

QuickTime can be used for screen recording. While the recording capabilities are limited compared to paid applications, it’s sufficient for many people. If you need to capture audio, just install Soundflower and you’re good to go.

4. MacBook Users Have Specific, Detailed Preferences

Just like people prefer certain cars for comfort and performance, MacBook users are captivated by the look, feel, and experience of their MacBook. Apple lovers want innovation and a smooth and easy user experience, which happens to be the company’s mission. Judging by the number of loyal fans, it’s safe to say they’re achieving their mission.

Apple's dumb Mail app update has users furious over deleted emails By James Gelinas, Komando.com

When it comes to software, people tend to hate change. Since so many programs are used by people on a daily basis, radical redesigns can be intrusive and off-putting. As the saying goes, "If it aint broke, don't fix it."
But software developers don't always feel the same way. Some companies are notorious for changing software design and function on the fly. Whether it's actual innovation or not, the reception for sudden shifts is almost always negative. Click or tap to see this iOS change that frustrated users last year.
Now, Apple has another design blunder under its belt. The iOS 13 update included a change to a familiar and frequently used app: Mail. Two long-time icons have been moved for no apparent reason — and people are starting to get angry. If you made the jump to iOS 13, here's what you need to know.

Thousands of messages lost.

Apple users noticed an unusual change in iOS 13 that seems to have come out of nowhere. In the default Mail app, the positions of two critical icons — Trash and Reply — have been moved for unknown reasons. Now, the Trash icon occupies the spot on the screen where the Reply icon used to sit. This has unfortunately led to numerous cases of emails being deleted by accident.
As you can see in the image above, things no longer look as they used to. To the left we see how Mail appeared in iOS 12, and iOS 13's new design on the right. Several icons for flagging and organizing have been outright removed, and the Reply icon now sits in the far right corner of the display.
The new position of the Trash icon is dangerous for users who rely on muscle memory to compose email. iOS doesn't require extra confirmation to delete a message, so one tap of the Trash icon will send your message away.
Users across Twitter have already weighed in on the unusual placement of the icon and are calling on Apple to change things back in their next software update. Apple has yet to publicly respond to any tweets or requests for comment on the matter.

WHY did @Apple think it was a good idea to put the trash icon in the mail app where the reply button was in the old iOS? I have been deleting all my important emails.
19 people are talking about this

@Apple please rethink the placement of the trash icon.... I’ve deleted so many emails in the last few weeks lol.
View image on Twitter
18 people are talking about this

 I hate this change! What can I do to avoid it?

Unfortunately, if you're already on iOS 13, there isn't much to be done. People across the web are already submitting complaints to Apple regarding the change, and it remains to be seen whether the company does anything about it.
For now, you might want to seek out an email client for your iPhone that offers a more intuitive control scheme. If you use Gmail, Google's native GMail app is a fantastic addition to your phone and features some extra goodies like dynamic email that you won't get on the vanilla iPhone Mail app. Click or tap for more information on dynamic interactive mail in Gmail.
If you have an icloud.com or me.com email address through Apple, you're out of luck. Those email addresses are specifically designed to work within Apple's native mail app.
We'll keep our fingers crossed in hope of Apple coming to its senses by the time the next update rolls around. In the meantime, we'll leave you with this quote from Fox anchor John Roberts that sums up how we all feel about this:
Well said, John.

Don't update your iPhone yet! Buggy iOS 13 may put your phone at risk


iOS 13 made its official debut on Sept. 19 to an enthusiastic response from fans. But all that excitement came crashing down once users actually got a hold of the update. A number of bugs, slowdowns and crashes have left iPhone owners stumped, and a new security issue has even prompted the Department of Defense to advise their staff not to download. If you've been thinking about downloading the iOS 13 update, here's why you might want to hold off for now.

10 digital myths you should stop believing By Janet Perez, Komando.com

Yes, there was a time when you could tap the wrong button on a computer and erase its hard drive, but that was a long time ago.
Today's technology is pretty much fool-proof. But even as tech advances, some people still hang on to outdated tips an IT person gave them years ago, or follow advice that's just plain wrong.
Well, call us the digital myth busters because we've gathered 10 digital myths you really have to stop believing.

1. Apps are the enemy

Sure, pick the wrong app and you could introduce all sorts of malware into your phone. But that's not what we're talking about here. People still believe apps drain battery life. Having too many apps can affect your phone's memory, but not your battery life — unless you keep shutting down and turning them on.
It may sound counterintuitive, but letting apps run in the background is not a bad thing for smartphones. In fact, Android warns if you're constantly opening and closing apps you can actually hurt your phone’s performance and battery life. The same goes for iPhones. Click here to learn how to properly maintain your smartphone.

2. Staying undercover

Almost all web browsers offer a private or incognito way to browse the internet. But how private are they? They do block a few things from view, such as your search history, autofill fields and cookies — cookies contain small bits of information about your browsing sessions, so by removing them from the equation you become much harder to track.
Be aware: even in incognito mode, your provider can still see your IP address, location, local time and device type, allowing it to build a rough profile about who you are and how you use the internet. Click here to learn how to really stay hidden online. 

3. Macs don’t get viruses

This one has been around for a long time. It's such a common myth because there's a fair bit of truth behind it. Apple computers do get viruses, but far fewer than PCs running Windows. It's not that Macs are a superior product, per se. Yes, they're Unix-based, which offers its own built-in security features, but they're also much less common than Windows computers.
Hackers play a numbers game and the odds of successfully hacking a Microsoft computer are higher, simply because there are so many more in use. But that doesn't guarantee your Mac is safe. Click here to find the best anti-virus programs for your Mac.
The numbers game between Macs and Windows PCs is playing out between iPhones and Androids as well. Recent numbers show up to 99% of mobile malware attacks target Android devices. Tap or click here to learn more about Android malware attacks.

4. Airport X-ray damage

X-rays are a type of ionizing radiation. In large doses, they can harm biological tissue by damaging cell DNA faster than it can be repaired.
Is your laptop or smartphone made out of biological tissue? No. Does it have DNA? No. So can airport X-ray machines damage electronics? No. So just put them in the plastic bin along with your shoes and stop holding up the line. Click here to discover three ways to make international travel a breeze.

5. Not all night

There was a time when charging your smartphone overnight was considered bad practice. But new technology has turned this once good advice into a dated myth. When new batteries reach maximum charge, they have mechanisms to prevent additional charging. That holds true for tablets and smartphones as well.
Theoretically, this is also true for laptops, but it's still not smart to keep them plugged in all the time. Some batteries can overheat and possibly cause fires. That's a manufacturing flaw, but don't tempt fate. Click here to learn the 5 stupid mistakes you're making that can reduce the life of your device.

6. Reboot daily

Many of us remember a time when good practice dictated shutting down your PC every evening before you left work. Not anymore. You should only completely shut down your computer if it needs an update, it’s acting sluggish or freezes, or you aren’t going to use it for a few days. Otherwise, just put it into sleep mode. This goes for laptops and desktop computers too.
You may not realize how much power it takes to restart a computer. Every time you power back up after a full shut down, there's a power surge that jolts your hard drive and forces fans and other components to spin. The older your computer gets, the more stressed its components become. Leaving it on and avoiding extra reboots helps relieve some stress on those aging parts. Click here for the pros and cons of your computer on 24/7.

7. A router's enough

Yes, a router is absolutely necessary to protect your Wi-Fi connection from freeloaders and hackers. But if you think all the protection you need is ready to go right out of the box, think again. Most newer routers have built-in firewall protections in place, but you'll need to set them up.
Look for features under your router's advanced settings like NAT filtering, port forwarding, port filtering and services blocking. These aren't fool-proof, so a software-based firewall will give you even more security.
And don't stop there. Change your router's default password, update your firmware and protect your Wi-Fi network with strong encryption. It's easier than you think. Click here to see one setting you should avoid if you want to keep hackers out.

8. Home security cameras are automatically protected

You've taken your smart security cameras out of their boxes, followed the instructions and mounted them both inside and out. You're all set and your home is protected, right? Nope.
One of the first and most important things you can do to protect your wireless security cameras is to make sure they're password protected. If they came with a default password, change it — and don't pick something easy to guess.
Second, if your camera allows for two-factor authentication, make sure you enable it. This is an extra step of protection between you and hackers who want to see exactly what's going on in your home.
Finally, keep the cameras' firmware up to date. Firmware is permanent software in your electronics, and it provides low-level control over a device’s hardware. You can usually update the firmware in your cameras by going to the manufacturer's website on a computer or tablet. Click here to find out what can happen if you don't secure your Wi-Fi connected cameras.

9. Trash it and it's gone

If the Securities and Exchange Commission is knocking at your door, or you need to hide some incriminating evidence from a significant other, moving the files to your computer's trash or recycling file is not the answer. Just because you trashed it doesn't mean you actually got rid of the file.
But surely deleting a file from the trash or permanently emptying your recycling is enough to banish it for good? Sorry, but that's not going to cut it either. Everything you put into your computer stays on your computer — even if you can't see it.
The file will only be deleted when it's overwritten by new information. Considering the size of hard drives these days, it could be some time until that file is really gone for good. Click here for ways to safely delete data forever.

10. Forced to buy a new smartphone

This myth is more of a conspiracy theory. You know, Apple purposely slows down your old iPhone so you have to buy the latest model, etc, etc. Let's break this down. Yes, if you add the newest operating system to your old phone, it will slow it down. But that's because all those new features require beefier hardware to run.
Newer phones have faster processors than older phones, so they won't lag the way your old model does. That's just the way it is. Speaking of operating systems, did you update to iOS 13? Tap or click for 9 new iPhone tips and tricks you need to know.

Bonus: All chargers are the same

You can pay thousands for a phone but not think twice about buying a cheap off-brand charger for it. A charger is a charger, right? Wrong. The charger that came in the box with your fancy new phone is the one specially designed for the product.
Cheap chargers are one-size-fits-all and often don't have the voltage required to work with your specific device. Your battery may end up not getting the juice it needs to fully charge, or even worse, it could permanently damage your battery over time. These cheap chargers can even be a threat to your life. Click here to see just how dangerous cheap chargers and cables can be.
Like our list? Looking for clever tricks and hidden hacks to stay safe and get the most out of your favorite gadgets? Try Kim's free Tech Tips & How-Tos newsletter.

RECALL: These USB charging cables cause shock and fire

Take note of this new and major product recall. Target is recalling tens of thousands of USB charging cables that can pose a fire hazard.