Google+ Is your cable modem the fastest money can buy? by Kim Komando ~ High Tech House Calls
Expert Computer Consulting for Homes and Small Businesses

Let there be hope...

Life has changed there is no doubt and we wanted to reach out to see how you are doing.

As we go through this interesting time, we are trying to look at this as an opportunity to focus on our family and on friends like you. Let us use this extra time to catch up and talk more. Let us cook food that is not fast, but interesting and satisfying. Let us learn to enjoy a time to try new things. Let us find ways to enjoy time at home!

Computer Security

If my client base is any experience, anyone can be a victim of a Ransomware, Malware or Virus attack.

What can you do about it?

I conduct audits of your entire computer infrastructure and apply best practice solutions to plug the security holes on your computers, Smartphones and networks.

Now offering consultations to give you the best protection possible:


404.229.0839
carlthorne@hthcatlanta.com

Jack of All Trades, Master of Many

Jack of All Trades, and Master of Many

We provide technical support for:


Homes and small businesses

Windows and the Mac OS platform

iPhones and Android Smartphones

Wireless and wired networks

New device setup

Old device upgrade or repair

One-on-one training

Remote assistance


How To Stop Malware

Saturday, September 20, 2014

Is your cable modem the fastest money can buy? by Kim Komando

I'll be honest: Cable modems aren't glamorous technology. A technician probably set it up for you when you started your cable plan and you haven't thought about it since.

It's easy to forget how important, and impressive, your cable modem actually is. It handles your Internet traffic 24/7 for years, usually without a hiccup. Some modems even pull double duty as your wireless router.

Beyond that, there is another good reason to occasionally think about your cable modem. If it's more than a few years old, you might not be getting the Internet download speeds you're paying for. Check your Internet speed on this website.

Cable companies have been busy upgrading their networks for faster speeds. These faster speeds require faster cable modems.

The newest standard for cable modems is DOCSIS 3 - although DOCSIS 3.1 is coming soon. DOCSIS 3 can achieve download data rates of 160 Mbps or better - four times faster than DOCSIS 2.

Before you run out and grab a new modem, check with your cable provider to see if it has upgraded your network to the DOCSIS 3 standard. If it hasn't gotten around to your neighborhood yet, there's no urgency to upgrade.

There's also no rush to upgrade if you're happy with a basic low-speed plan. If you have an old DOCSIS 1.1 modem, however, there's a good chance that it may be throttling your Internet connection speed.

In addition to boosting your transfer rates, a newer modem could clear up any connection issues you've been experiencing. Most cable companies are phasing out DOCSIS 1.1 modems anyway.

To find out what kind of a modem you have, visit the support pages of the manufacturer's website and look up your model number. The manufacturer name will be printed on the bottom or back of the modem - it isn't the same company as your Internet service provider.
Once you've determined that upgrading to a DOCSIS 3 modem is the right move for you, should you buy your own or lease one from the cable company?

Both strategies have their pros and cons.
The major cable providers tack on a monthly fee of $3, $4 or more for renting a modem. If anything goes wrong with it, the company will usually fix it or replace it for no charge.

Replacing your modem is the perfect chance to reorganize your computer cables. Click here for organization secrets that you need to know.

Whenever a performance-enhancing firmware update comes along, most cable companies push it to the modem without you having to worry about it.

Call your provider and see if it will upgrade you to a free DOCSIS 3 modem to keep you a happy customer. Some people have even gotten the monthly rental fee waived by asking.
On the other hand, you can buy an excellent DOCSIS 3 modem for $85-$100. Let's say it gives you four good years of service. At $4 per month, you'll pay $192 to lease a modem over the same period.

The downside is that you're on the hook if something goes wrong with it, and you're responsible for staying current on firmware updates.

If you decide to buy, check out your service provider's support pages for recommended DOCSIS 3 routers. If you stick with top brands such as Motorola, Zoom, Linksys and D-Link, you'll get reliability and a good warranty.

You should also be able to use it with another provider in case you move.
When shopping, you'll notice some modems with built-in wireless routers; these are often called gateways. While a gateway is convenient space-wise, it has disadvantages compared to a standalone router.

Stand-alone wireless routers are more powerful and have more features. While a gateway is tethered to the wall with a short coaxial cable, you have more freedom to place a standalone router, which can mean a better signal.

If one part of a gateway goes kaput, you'll lose your Internet service, or your network, until you can get a new gateway. When a stand-alone router goes down, you can at least get a computer on the Internet by plugging it into the cable modem with an Ethernet cable.
Plus, with 802.11ac wireless gaining popularity, you'll probably be upgrading your router in a few years. That's well before you want to upgrade your cable modem again.