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Digital Media
» Apple to replace some MacBook Air flash drives by Serenity Caldwell
8:52 PM
High Tech House Calls, Expert Computer Consulting
Is your 2012 MacBook Air’s drive on the fritz? You may be eligible to
have it exchanged under Apple’s new Flash Storage Drive Replacement
Program.
According to Apple’s support document,
if you own a previous-generation MacBook Air (sold from June 2012
through June 2013) with a 64GB or 128GB solid-state drive, you may have
received a faulty storage unit. Thankfully, you don’t have to trek down
to an Apple Store to have your drive tested—you can do it right from
your computer.
If you have a potentially-affected device, visit the Mac App Store’s
Updates pane and download MacBook Air Flash Storage Firmware Update 1.1.
That will run a test of your drive; if it comes up faulty, then it’s
time to make an appointment with your resident Apple Store or Authorized Service Provider, or call Technical Support.
If you don’t have time to do this right away, don’t panic: The program
currently covers faulty MacBook Air drives for up to three years after
date of purchase. But given that your Mac may potentially have problems
with its drive—where you likely store most of your important
information—you may want to check sooner rather than later. If your
drive is affected, but you can’t have it fixed immediately, Apple
recommends holding off on installing any software updates and making
sure that your backups are up-to-date.
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