Google+ Apple launches free iPhone 5 battery replacement program for defective units by Ian Paul ~ High Tech House Calls
Expert Computer Consulting for Homes and Small Businesses

Let there be hope...

Life has changed there is no doubt and we wanted to reach out to see how you are doing.

As we go through this interesting time, we are trying to look at this as an opportunity to focus on our family and on friends like you. Let us use this extra time to catch up and talk more. Let us cook food that is not fast, but interesting and satisfying. Let us learn to enjoy a time to try new things. Let us find ways to enjoy time at home!

Computer Security

If my client base is any experience, anyone can be a victim of a Ransomware, Malware or Virus attack.

What can you do about it?

I conduct audits of your entire computer infrastructure and apply best practice solutions to plug the security holes on your computers, Smartphones and networks.

Now offering consultations to give you the best protection possible:


404.229.0839
carlthorne@hthcatlanta.com

Jack of All Trades, Master of Many

Jack of All Trades, and Master of Many

We provide technical support for:


Homes and small businesses

Windows and the Mac OS platform

iPhones and Android Smartphones

Wireless and wired networks

New device setup

Old device upgrade or repair

One-on-one training

Remote assistance


How To Stop Malware

Thursday, August 28, 2014

Apple launches free iPhone 5 battery replacement program for defective units by Ian Paul

Apple is offering a second replacement program for iPhone 5 users after offering to replace the sleep/wake button on some models in April. This time around it's the phone's battery that's giving users headaches. Apple says that a "very small percentage of iPhone 5 devices" may be experiencing poor battery life, requiring users to charge the device more frequently.

Affected devices were sold between September 2012 and January 2013 and are within a specific serial number range, Apple says. You can check your serial number on Apple's site to see if your phone qualifies for a free battery replacement.

If you have an affected device you'll have the choice to replace your battery free of charge at the Apple Store, an Apple authorized service provider, or you can send it off to Apple Technical Support.

Before bringing your phone in, Apple advises you to back up your data to iTunes or iCloud, turn off Find my iPhone, and do a factory reset. You can do that by navigating to Settings > General > Reset > Erase all Content and Settings.

Apple won't replace broken screens, cracked backs, or other physical problems free of charge. But the company also won't replace the battery for free until any damage that impairs battery replacement is fixed—including cracked screens.

Once your battery is replaced, Apple will guarantee the battery for two years after the device's initial retail sale or March 1, 2015, whichever is longer. The battery replacement will not extend your iPhone 5 warranty.

Apple's battery replacement program began on Friday, August 22 for iPhone users in the U.S. and China. Other countries will start seeing a replacement program this upcoming Friday, August 29.

But if your phone is getting close to its second birthday anyway, it might be time to ditch your handset for something newer. Rumor has it the iPhone 6 is set for a debut in the coming weeks.