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Thursday, August 28, 2014

6 million laptop power cords recalled under fear of fires by Kim Komando

Do you have a Hewlett-Packard or Compaq notebook and mini notebook?

It's time to check and see if you're one of the 5.6 million people with a defective power cord that has
just been recalled by HP.

The faulty chargers are said to be able to cause fires and burn hazards.

Affected cords will look like the photo below and will have LS-15 embedded on it.
However, note that not all cords with this label have been recalled, but it's better to be safe than sorry.

PowerCord, HP, recall
Here's the official statement from HP:
On August 26, 2014 HP announced a worldwide voluntary recall and replacement program in cooperation with various government regulatory agencies, for affected AC power cords distributed worldwide with HP and Compaq notebook and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations, sold from September 2010 through June 2012.

HP customers affected by this program will be eligible to receive a replacement AC power cord for each verified, recalled AC power cord at no cost.

HP believes that certain power cords shipped with notebook PC products and AC adapter accessories may pose a risk of a fire and burn hazard to customers. We are taking this action as part of our commitment to provide the highest quality of service to our notebook customers.

Note: Not all HP and Compaq notebook and mini notebook PCs were sold with an affected power cord. Please validate the power cord shipped with your notebook PC or purchased with an accessory, or as a spare.

The good news here is that HP is being proactive in this situation. In order to get a replacement power cord, click here to contact the company for your replacement.