- My staff have two different models from HTC that stopped charging. The mini-USB port where the charger fits into the cell phone is defective. Over time it appears that the port shrinks in size enough that any charger you use will no longer fit tight enough for the cell phone to charge. The fix is to gently apply pressure on the top and bottom of the charger end that goes into the cell phone to slightly flatten the charger end. This tightens the connection between the charger and the cell phone, fixing the problem until the next time you need to re-adjust the charger end. This problem seems to be limited to HTC Android models. The two Blackberry cell phones my staff have that use the same mini-USB port design do not have this problem.
- A recent upgrade to the Android cell phone operating system took away a feature that I am having trouble living without. Before the upgrade, I was able to have a distinct notification for a new voicemail, email, text, etc... With the upgrade I am limited to a distinct notification for your voicemail and one for everything else. A Google search uncovers procedures for Android users to un-install the last upgrade to recover the lost functionality.
- Two weeks ago, one of my staff members reported that they could send texts, but not receive them. The Verizon store indicated that there was a problem with the Verizon text messaging system and that model Android cell phone. The remedy was a replacement cell phone. Another Google search uncovers that other Android cell phones have had similar problems receiving texts and the fix was a new cell phone.