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Let there be hope...

Life has changed there is no doubt and we wanted to reach out to see how you are doing.

As we go through this interesting time, we are trying to look at this as an opportunity to focus on our family and on friends like you. Let us use this extra time to catch up and talk more. Let us cook food that is not fast, but interesting and satisfying. Let us learn to enjoy a time to try new things. Let us find ways to enjoy time at home!

Computer Security

If my client base is any experience, anyone can be a victim of a Ransomware, Malware or Virus attack.

What can you do about it?

I conduct audits of your entire computer infrastructure and apply best practice solutions to plug the security holes on your computers, Smartphones and networks.

Now offering consultations to give you the best protection possible:


404.229.0839
carlthorne@hthcatlanta.com

Jack of All Trades, Master of Many

Jack of All Trades, and Master of Many

We provide technical support for:


Homes and small businesses

Windows and the Mac OS platform

iPhones and Android Smartphones

Wireless and wired networks

New device setup

Old device upgrade or repair

One-on-one training

Remote assistance


How To Stop Malware

Saturday, April 25, 2020

10 Zoom Tricks You Wish You Knew Befoe Now by Angelica Leight

10 Zoom Tricks That Will Tu... by Angelica Leight on Scribd

Wednesday, April 22, 2020

Tech how-to: Send money to friends and family using your phone BY JAMES GELINAS

Which Peer-To-peer Payment ... by James Gelinas on Scribd

Zoom security: Your meetings will be safe and secure if you do these 10 things By Charlie Osborne for Zero Day

As the novel coronavirus spread across the globe, the business landscape was forced to make a number of swift changes.
Lockdowns and social isolation measures, restricted travel, and the closure of firms not considered to be "essential" services proved to be a catalyst for home working, of which many of us were woefully unprepared to accommodate. 
At the time of writing, there are 1.9 million coronavirus cases worldwide. The United States, Spain, Italy, and France are the hardest hit. 
Stringent measures that prevent employees from going into offices have required many companies, large and small, to adopt remote and virtual alternatives to stop operations from grinding to a complete halt. 
Email and the use of Virtual Private Networks (VPNs) aren't enough; workers and management need to be able to hold meetings, too. 
There is a range of virtual conference solutions out there, including Skype, Microsoft Teams, BlueJeans, and GoToMeeting. (ZDNet's top enterprise picks can be accessed here).
Enter Zoom. 
A few weeks ago -- although it may seem like a lifetime -- Zoom was not a well-known virtual conference option in the enterprise space. Almost overnight, however, it seemed everyone had adopted the platform as the go-to option to hold lessons, business meetings, and sensitive discussions.
Over 2020, the company has added 2.2 million new monthly users, outstripping the entire 2019 new user base of 1.19 million.
Zoom's explosive surge in popularity, however, has created security ramifications. You could almost feel sorry for the company -- with its unexpected growth, the spotlight has also been shone on Zoom's security practices, some of which have fallen short of modern expectations.  
In July 2019, a researcher disclosed a severe security issue in which Zoom opened up webcams to persistent spying and compromise; a bug that stayed in place even if the software was uninstalled due to a leftover local web server.
Now, more issues have been uncovered, including security flaws in the Windows 10 build of the platform's software, iPhone user data being sent to Facebook whether or not they had an account with the social media network, and a bug in URL generation that permitted attackers to eavesdrop on private conferences. 
Zoom has also acknowledged that the company's "end to end encryption" marketing practices masked the truth. AES-256 encryption was meant to be implemented to keep video calls secure, but instead, a substandard AES-128 key in ECB mode was actually in use. Encryption remains a sticking point that the company insists it is working on. 
Google, SpaceX, the New York City Department of Education, the Taiwanese, Australian, and German governments, to name but a few agencies, have banned employees from using the software until Zoom's security posture improves. 
Zoom has tried to clean up its act, and quickly. To try and prevent Zoom-bombing -- the hijack of meetings and a practice the US Department of Justice recently deemed a crime -- meeting ID numbers will no longer be shown in address bars. 
A dedicated security tab has also been introduced to streamline the process of changing security settings for hosts and meeting attendees. 
Zoom has also promised an upcoming change to where data is stored. Starting April 18, paid subscribers can opt-in or out of specific data center regions. China, too, has been geofenced to stop information outside of the country from being transferred to the area. 
We've covered the basics and some useful tips for experienced users in a guide here. To maintain the security of your next meeting, our recommendations are below:

1. PASSWORD PROTECT YOUR MEETINGS

The simplest way to prevent unwanted attendees and hijacking is to set a password for your meeting. Passwords can be set at the individual meeting, user, group, or account level for all sessions. In order to do so, first sign in with your account at the Zoom web portal. If you want to set up a password at the individual meeting level, head straight over to the "Settings" tab and enable "Require a password when scheduling new meetings", which will ensure a password will be generated when a meeting is scheduled. All participants require the password to join the meeting. Subscription holders can also choose to go into "Group Management" to require that everyone follows the same password practices. 

2. AUTHENTICATE USERS

When creating a new event, you should choose to only allow signed-in users to participate. 

3. JOIN BEFORE HOST

Do not allow others to join a meeting before you, as the host, have arrived. You can enforce this setting for a group under "Account Settings." 

4. LOCK DOWN YOUR MEETING

Once a session has begun, head over to the "Manage Participants" tab, click "More," and choose to "lock" your meeting as soon as every expected participant has arrived. This will prevent others from joining even if meeting IDs or access details have been leaked. 

5. TURN OFF PARTICIPANT SCREEN SHARING

No-one wants to see pornographic material shared by a Zoom bomber, and so disabling the ability for meeting attendees to share their screens is worthwhile. This option can be accessed from the new "Security" tab in active sessions. 

6. USE A RANDOMLY-GENERATED ID

You should not use your personal meeting ID if possible, as this could pave the way for pranksters or attackers that know it to disrupt online sessions. Instead, choose a randomly generated ID for meetings when creating a new event. In addition, you should not share your personal ID publicly. 

7. USE WAITING ROOMS

The Waiting Room feature is a way to screen participants before they are allowed to enter a meeting. While legitimately useful for purposes including interviews or virtual office hours, this also gives hosts greater control over session security.

8. AVOID FILE SHARING

Be careful with the file-sharing feature of meetings, especially if users that you don't recognize are sending content across, as it may be malicious. Instead, share material using a trusted service such as Box or Google Drive. At the time of writing, Zoom has disabled this feature anyway due to a "potential security vulnerability."

9. REMOVE NUISANCE ATTENDEES

If you find that someone is disrupting a meeting, you can kick them out under the "Participants" tab. Hover over the name, click "More," and remove them. You can also make sure they cannot rejoin by disabling "Allow Removed Participants to Rejoin" under the "Settings: Meetings - Basic" tab.

10. CHECK FOR UPDATES

 As security issues crop up and patches are deployed or functions are disabled, you should make sure you have the latest build. In order to check, open the desktop application, click on your profile in the top-right, and select "Check for updates."

The new iPhone SE shows Apple's other phones were overpriced all along by Igor Bonifacic

When Google unveiled the Pixel 3a last year, it left a lot of Pixel 3 owners asking themselves if their phone was really worth $800. After all, here was a device that included most of the Pixel 3's best features for $400. Following Apple’s announcement today of the new iPhone SE, it's likely there are a lot of iPhone 11 and iPhone 11 Pro owners asking themselves the same question, and for many of the same reasons. 
If you haven't read our news post about the SE, here's the quick and dirty on Apple's latest phone. With a base price of $400 for the 64GB model, you get the company's most recent A13 Bionic processor in what is essentially the body of an iPhone 8. As such, it comes with pre-iPhone X standbys like a 4.7-inch LCD Retina display, Touch ID and an aluminum outer shell. For taking photos, the iPhone SE includes a single 12-megapixel rear camera and a 7-megapixel front-facing camera for selfies. Besides additional telephoto and wide-angle lenses, what you'll forfeit by choosing the SE instead over the iPhone 11 or 11 Pro is Night mode for improved low-light photography. 

Apple

Looking at other parts of the iPhone SE spec sheet, what's notable here is that Apple also didn't cut corners in a lot of places Android manufacturers typically do. With the SE, you get a device that includes wireless charging and an IP67 rating for water and dust-resistance -- two features that are missing from the Pixel 3a and even the recently announced OnePlus 8. Moreover, while it might not have a high-resolution OLED display like the iPhone 11 Pro and 11 Pro Max, it's hardly a cheap screen either; you still get access to Apple's True Tone technology and DCI-P3 wide color gamut support.     
Apple could have also gone back to some of its worst past inclinations and made the higher storage configurations significantly more expensive, but it showed restraint there too. If you want the 128GB model, it's only $49 extra. Meanwhile, you'll pay a $149 premium to own the 256GB model.    
At least on paper, the new iPhone SE doesn't feel like it will be a significant step down from its more expensive siblings. More so than any other iPhone before it, the SE shows Apple's other iPhones cost too much. Yes, there's something to be said about the fact the SE won't have the best camera setup, the most modern display or the biggest battery. But it also makes a compelling argument that those things shouldn't cost $1,000 or more.
To some extent, all manufacturers are guilty of pricing their high-end devices higher than they should (see Google, for example), but Apple has consistently been among the worst offenders. When Engadget's Chris Velazco reviewed the iPhone 11, he said it "might not be the "best" iPhone, but it's still the better choice for almost everyone." We'll have to see how he feels about the SE and, in particular, its camera, but he may have to revise that recommendation.  

Apple iPhone SE review (2020): Great phone, even better price by Chris Velazco

Every September, just like clockwork, Apple reveals a handful of new high-end phones. If this year’s rumors hold true — and if the company’s plans don’t get delayed — its 2020 flagships will come with super-fast new processorsLiDAR sensors for better depth detection and new designs inspired by the iPad Pro. They will cost a lot of money, and they’ll probably be great. I mention this because, despite everything the new devices will bring to the table, the new iPhone SE might be the most important phone Apple releases this year. 
It’s not just because the iPhone SE is cheap, though it certainly is: The base model costs only $399. No, what makes the SE so valuable is that it doesn’t act like a $399 phone. The iPhone SE isn’t just a good deal — it’s a big deal. For people clinging to ancient phones because new ones are too large, too expensive or too gimmicky, the iPhone SE is the right phone at the right time at the right price.

Engadget Score
POOR
UNINSPIRING
GOOD
EXCELLENT
Key

Pros
  • Incredible value
  • Flagship-level performance
  • Surprisingly good camera
  • A13 chipset gives iOS room to grow
 
Cons
  • Dated design
  • Battery life is only OK
  • Camera doesn't have a Night mode

Summary

Building a $400 phone is an exercise in compromise, and the iPhone SE certainly has its share. Despite that, Apple's smallest, cheapest smartphone offers tremendous performance for the price. It won't make sense for everyone, but people who value power and practicality over everything else won't find this kind of bang for the buck anywhere else.

Thursday, March 26, 2020

Remote Support and Curb Service

High Tech House Calls Announces Remote Support and Curb Service For Computer and Network Issues


Remote support is now available to address any computer issue. You download install a program that allows us to connect to your computer remotely. 

For more involved problems, we can pick up from computer from your front door. Once all issues have been resolved in our lab, your computer is sanitized with a CDC approved disinfectant and return to you with a minimum of human interaction.


Remote Support and Curb Service

An enterprise SSD flaw will brick hardware after exactly 40,000 hours by Steve Dent

Hewlett Packard Enterprise (HPE) has warned that certain SSD drives could fail catastrophically if buyers don't take action soon. Due to a firmware bug, the products in question will be bricked exactly 40,000 hours (four years, 206 days and 16 hours) after the SSD has entered service. "After the SSD failure occurs, neither the SSD nor the data can be recovered," the company warned in a customer service bulletin.
This type of issue would be terrible for consumers, but it's catastrophic for the enterprises that buy such drives. According to HPE's product description, they're designed for "big data analytics, cloud computing, active archiving, database applications and data warehousing." HPE sold them as standalone drives, but also as part if its HPE ProLiant, Synergy and other storage products.
A failure would be particularly disastrous in large RAID systems where the drives are usually used. Normally, the data is still protected in a RAID even if one or several drives fail. However, RAIDs are usually built with new drives purchased all at once, and as HPE pointed out, "SSDs which were put into service at the same time will likely fail nearly simultaneously." If that were to happen, companies would lose huge amounts of data.
The drives in question are 800GB and 1.6TB SAS models and storage products listed in the service bulletin here. It applies to any products with HPD7 or earlier firmware. HPE also includes instructions on how to update the firmware and check the total time on the drive to best plan an upgrade. According to HPE, the drives could start failing as early as October this year.

Sunday, February 23, 2020

FBI recommends passphrases over password complexity By Catalin Cimpanu for Zero Day

For more than a decade now, security experts have had discussions about what's the best way of choosing passwords for online accounts.
There's one camp that argues for password complexity by adding numbers, uppercase letters, and special characters, and then there's the other camp, arguing for password length by making passwords longer.
This week, in its weekly tech advice column known as Tech Tuesday, the FBI Portland office positioned itself on the side of longer passwords.
"Instead of using a short, complex password that is hard to remember, consider using a longer passphrase," the FBI said.
"This involves combining multiple words into a long string of at least 15 characters," it added. "The extra length of a passphrase makes it harder to crack while also making it easier for you to remember."

PASSPHRASES ARE HARDER TO CRACK

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The idea behind the FBI's advice is that a longer password, even if relying on simpler words and no special characters, will take longer to crack and require more computational resources.
Even if hackers steal your encrypted password from a hacked company, they won't have the computing power and time needed to crack the password.
Academic research published in 2015 supports this argument, explaining that "the effect of increasing the length dwarfs the effect of extending the alphabet [adding complexity]."
The FBI's advice echoes a now-infamous XKCD webcomic that made the concept of passphrases-over-passwords widely known among internet users.
password-strength.png
Image: XKCD.com/936/
Today, there are web services that will help you generate passphrases in the XKCD style.
There are also open-source libraries that developers can use to add an auto-generate passphrase function in their apps.
Furthermore, NIST password recommendations issued in 2017 have also urged websites and web services to accommodate longer password fields of up to 64 characters for this same reason -- to let users choose passphrases instead of short passwords.
The same NIST guideline also recommended using passphrases over passwords when possible, a recommendation also picked up in a DHS security tip issued in November 2019, also urging users to give passphrases a try.
CorrectHorseBatteryStaple!

How to Use Volume Buttons to Take Photos on Your iPhone By Hallei Halter

Did you know you can use your iPhone's volume buttons to snap photos? Learning how to get the best angle for a photo on an iPhone can be tricky. Using the iPhone volume buttons can make it easier to take a picture when holding the iPhone at an awkward angle. Here's a quick tip on how to take a photo with your iPhone's volume buttons.

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How to Take a Photo Using the iPhone Volume Buttons

  1. Open the Camera app.
  2. Select which Camera option you want to use.


     
  3. The volume buttons are the second (up) and third (down) buttons on the left edge of your iPhone. When you're ready to take a photo (or start one of the video options), press either the up or down button. 
  4. You can hold your phone upright (portrait, or north-south).
  5. Or you can hold your phone sideways (landscape, or west-east).
Now you can snap photos using the volume buttons! Enjoy taking selfies without any more awkward finger stretching.

Monday, February 17, 2020

PC vs. Mac: 10 of the biggest differences explained BY JESSICA LANMAN, KOMANDO.COM

Mac vs. Windows: the debate that’s raged since the 1980s. Whole commercial campaigns were put together around this very concept, claiming one was better than the other.
But what are the true, bias-free differences between Mac computers and Windows ones? Tap or click here to hear Kim’s take on Macs getting more attacks than Windows PCs.
We’ve done our research and we found 10 objective differences between Macs and Windows computers. So what sets them apart? Let’s start with their price tags.

1. What you pay

Price is one of the big differences between Windows PCs and Macs. If the price point is a big consideration for you, you’ll want to pay attention.
PCs come in a variety of forms since they’re made by different manufacturers (more on that later). This means they can be very cheap or very expensive, depending on what bells and whistles are included.
On average, Macs are going to cost you more money. They have higher upfront prices for laptops and desktop computers. Macs also cost more to maintain. To get repairs and parts under warranty, you have to go to an Apple store.
This means choosing to pay high Apple prices for everything, or risk going to a general repair place. But if things go wrong, Apple won’t help you pay for a new computer, or even a repair. Given the prices of Macs, it’s not really worth the risk.
So in general, PCs are more affordable. Mac may prove to be worth the cost in other areas, though, like the ease of use.

2. User-friendly?

What helps define a PC vs. a Mac is which operating system it utilizes — but what differentiates these systems?
The big difference is ease of use. How quickly a user can figure out how to do a task they want to do and how easy that task is to accomplish. In general, Mac OS is easier to learn. In fact, since Windows 7, Microsoft seems to be imitating Apple’s simple layout to offer a similar experience to its customers.
Apple Stores also offer classes to use Mac OS, which is a huge help for new users. Microsoft Stores have lots of manufacturers to worry about, so classes like these aren’t as easy to hold.
So, for the technophobes in your life, get a Mac. A PC can be fine, but Macs tend to be more self-explanatory, and if you want to get someone used to using a computer, this might be the best way to go.

3. What software is available?

Apple technically made the first personal computer, but Microsoft helped found more of the basic software it uses. The end result was most software is designed to work on a PC, and Apple is still catching up with compatible or comparable programs for Macs.
This situation was far worse a decade ago, before the iPhone led to the supremacy of the App Store. Now that more people have Apple products, its software has become more accommodating.
But in general, beyond very specific Apple apps, all software is available and compatible with PCs.
If access to software is important to you, PC is the clear winner here. With Apple, you can get by, but you may be learning Apple-specific software instead of the standard, which could limit you if there are only Windows devices available in public areas such as the library, company computers or school computers.

4. Safety

There’s a lot you can do to protect your PC or Mac on your own. Tap or click here for 5 tips for better computer security. But PCs and Macs have different built-in protections and different risks for malware.
Since there are more PCs in use in the world, the common belief is they are at a considerably higher risk for malware. Most viruses are designed to attack PCs, and many can’t or won’t affect a Mac at all.
Though this was true at one point, the rise of the Mac has attracted scammers and hackers. Now, Macs aren’t as safe from viruses and malware as they used to be. Tap or click here to see whether Macs are really less at risk for malware. It’s also important to note Macs have fewer built-in protections.
Windows PCs have more firewall programs and safety measures, so if you know how to use them, and how to safely navigate the internet, they can provide better security against potential hacks. Tap or click here for 3 downloads you need to keep your Windows PC safe.
Safety is a huge deal, and neither a Mac or Windows computer is 100% safe. Both are at risk of being hacked, so which one is better is entirely dependent on what anti-virus program you use, how you set up your router, whether you understand how to safely navigate the internet and other similar factors.

5. What they’re made of

We already mentioned Macs are more expensive, and what parts and materials make them up is a big reason why.
Apple’s use of aluminum chassis and rounded corners increases production costs, but it also makes some strong — and beautiful — machines. PCs save costs by using a lot of plastic, but they can end up flimsier for it.
Internally, both computers have many of the same parts. Apple and Windows can both utilize Intel chips and they can both get great graphics cards and added memory.
But Windows PCs are far more customizable. You can even do it at home. With a Mac, you need a special tool to open the computers, so you often end up going to the Apple Store for repairs — and they won’t upgrade your device. So if you want a better graphics card, you’ll have to buy a whole new computer.
So for aesthetics and strength, you might prefer a Mac. For customization and the ability to self-repair (or get cheaper repairs at several stores), you might prefer a PC. But what about their lifespans?

6. How long they last

When we talk about the longevity of Windows PCs and Macs, we’re talking about how long the machines can generally run. We’re also talking about how soon upgrades come up, and if that forces you to purchase a new computer.
The average lifespan of a laptop is five to six years. But both PCs and Macs can exceed that time with a little bit of care.
Mac customers tend to have fewer complaints about their machines, though, so Macs at least appear to last longer. Apple also doesn’t upgrade its computers every year, while some PC manufacturers do.
New tech released each year can make consumers believe they need to upgrade too, or that they get more by doing so. The truth is, differences may be minimal, so it can be a tricky marketing tactic.
When Apple does upgrade, it tends to stop manufacturing older computer models, and even stops repairing them. In this way, the company forces you to upgrade, while PCs can wait years before taking such actions.
So PCs and Macs can both last for years, but their treatment of upgrades is different.
And don’t forget, you can always upgrade your Windows PC, which gives it new life and removes the need to buy the latest and greatest computer when all it offers is more storage or better graphics. You can install these yourself and save hundreds, if not thousands.
Case in point, if you want to speed up your slow Windows computer, tap or click here for 7 simple tips and tricks. But if you really want to upgrade, buy and install more RAM so your computer can run several programs at once without the lag. Try the Corsair Vengeance 16GB LED DDR4.
Corsair Vengeance RGB PRO 16GB (2x8GB) DDR4 3000MHz C15 LED Desktop Memory - Black
By Corsair Memory Only
$89.95$89.99
Rated 4.5 out of 5 by 1535 reviewers on Amazon.com
If you want to decide for yourself when to upgrade, you might favor Windows — especially since many upgrades are under $100. Just make sure the parts are compatible with your motherboard. But if you want the decision made for you, go with Mac.

7. Who makes them?

As we said above, Windows computers are created by different manufacturers. Acer, Alienware, Sony, HP, Dell, IBM — the list goes on.
This means you have a ton of options when buying a PC, and you can shop based on what specifications you need. If you game a lot, you can get a gaming PC. If you need something easy to carry, you can look at lightweight models.
Meanwhile, Macs are all made by Apple. Apple makes several kinds of laptops, and a few versions of the iMac desktop, but the options are severely limited. You can’t get a Mac that’s specifically good at one thing. You can really just get a Mac, with slightly different charging ports, weights and features.
For the freedom of choice and specificity, PC manufacturers have your back. If you just want specific ports or Apple-specific built-in features, Mac is the way to go.

8. What they show you

Graphics may seem completely different on Windows vs. Mac. Apple prides itself on being ahead of the curve with graphics cards and screen quality, but is it really?
The bottom line is both Mac and Windows PCs can have similar or even the exact same parts under the hood. Some believe Apple provides better graphics, but remember Windows users can use 4K TVs as monitors.
All they have to do is customize with the right graphics card, like the MSI Gaming GeForce GT 710 2GB graphics card. Most are under $100.
Meanwhile, Apple offers a 21.5″ iMac with 4K display for $1,299.00. Sure, Windows users have to buy a 4K TV, but you can get a 32″ 4K HD TV with a built-in Wi-Fi bundle and backlit keyboard for less than $400.
So it’s pretty obvious you can get amazing graphics from both Apple and Windows PCs. It just depends on whether you know how to customize your machine.

9. Where do you go?

Perhaps because they come from so many different manufacturers, Windows PCs are a lot easier to find in different stores, while Macs are only found in a few places.
You can go to Microsoft to get a computer, shop online at almost any tech retailer or buy in person at places like Best Buy, Walmart or even Costco. These stores also offer discounts throughout the year.
Since Apple manufactures its own computers, you mostly find them at the Apple Store. If they’re available at Best Buy or Amazon, they rarely come with a discount. If you manage to find a discount on Macs at these stores, they’re usually refurbished models. These generally work fine, but can come with dings or bugs.
So Windows PCs are available in more places, with more price variations while Macs are available are very specific locations, and you don’t get the options or the discounts of PCs.

10. Smartphone compatibility

Windows PCs and Macs both work well with your smartphone — but each is optimized to work with specific devices.
Unsurprisingly, Macs go well with iPhones. You can answer texts and calls from your iPhone on a Mac and can open webpages from one device on the other. But Macs are not nearly as compatible with Androids. You can still plug things in and transfer music and pictures, but it takes more steps.
PCs are the same, but they favor Androids and can have difficulty with iPhones. So the type of smartphone you have may influence whether a Mac or Windows PC is better for your lifestyle.
These are 10 objective differences between PCs and Macs. They ultimately generate subjective opinions, but that’s what learning does. Hopefully this list taught you something about computers and can help guide you through your next purchase. Just remember to get the best one for you.