Google+ September 2012 ~ High Tech House Calls
Expert Computer Consulting for Homes and Small Businesses

Let there be hope...

Life has changed there is no doubt and we wanted to reach out to see how you are doing.

As we go through this interesting time, we are trying to look at this as an opportunity to focus on our family and on friends like you. Let us use this extra time to catch up and talk more. Let us cook food that is not fast, but interesting and satisfying. Let us learn to enjoy a time to try new things. Let us find ways to enjoy time at home!

Computer Security

If my client base is any experience, anyone can be a victim of a Ransomware, Malware or Virus attack.

What can you do about it?

I conduct audits of your entire computer infrastructure and apply best practice solutions to plug the security holes on your computers, Smartphones and networks.

Now offering consultations to give you the best protection possible:


404.229.0839
carlthorne@hthcatlanta.com

Jack of All Trades, Master of Many

Jack of All Trades, and Master of Many

We provide technical support for:


Homes and small businesses

Windows and the Mac OS platform

iPhones and Android Smartphones

Wireless and wired networks

New device setup

Old device upgrade or repair

One-on-one training

Remote assistance


How To Stop Malware

Monday, September 17, 2012

HP vs. Canon Printer

Here is a comparison between HP and Canon Printer:






Printer Manufacturer
Ease of Software Installation
Phone Support
Website Technical Support
Dependability
Work with iPhone?
Replacement when things go bad?
HP
Lengthy and troublesome
Problematic at best
Pretty good.
Not as dependable as Canon. Don’t buy low end and expect it to last very long.
AirPrint enabled support printing from iPhone without app from anywhere you are connected to the Internet
Probably not. Expect to buy a new printer.
Canon
Straight forward and works the first time
Helpful
Pretty good.
Pretty good
ePrint enabled printer supports printing to printer without app while on same wireless network
No hassle replacement under warranty. 20% discount on a replacement printer they offer if out of warranty.


In general, I would recommend buying the Canon printer over the HP printer every time.

High Tech House Calls does not sell printers, but we can make recommendations on your individual needs for free. Call or email us for a custom recommendation.

Carl Thorne
Expert Computer Consulting 

Windows Computer Manufacturer Comparision

This chart is based on High Tech House Call's experience in 
setting up and reloading thousands of computers.










Computer Manufacture
Cost
Value for the Money
Reliability
Ease of Reloading
Website Technical Support
Dell
Value Priced
High
High
High
High
Lenovo
High
Medium
High
High
High
Toshiba
High
Medium
High
High
High
Sony
High
Medium
High
High
High
Trend Micro
Low
Low
Low
Low
Low
Computer Vision
Value Prices
High
High
Low
Low


Comments:
Dell – If you cannot find a resolution for your problem on their website, forget the difficult to understand India based tech support.
Trend Micro – Website is useless on finding drivers for your computer or resolving problems
Computer Vision – Built with high quality components. Expect to do a lot of Internet legwork to find or reload drivers for this manufacturer. 

One important fact to remember is that computer manufacturers and car manufacturers have one thing in common: a computer or a car is built from many off the shelf components that their competitors also have access to. It is the selection process for the components and how the components are assembled together that determine the end result. Quality components assembled in a logical manner result in a superior computer. 

High Tech House Calls does not sell computers, but we can make recommendations on your individual needs for free. Call or email us for a custom recommendation.

Carl Thorne
Expert Computer Consulting 

Setting Up Your New iPhone 5

Here is a suggested checklist for your iPhone 5:

  • Backup all your contacts, tasks, pictures and calendar entries from your old cell phone. If your previous phone was an iPhone and you set up iCloud, your backup is covered. If your previous phone was an Android, refer to this article on how to backup your phone: http://tinyurl.com/3vuetv3 If your previous phone was a Blackberry, make sure you were sync'ing your phone to your computer via Blackberry Desktop Manager.
  • Activate your new iPhone. This can be done in your cell phone providers store, on their website or by calling their technical support line.
  • Make sure you create an iCloud account on your iPhone and turn on the Find Me function. 
  • Your iTunes Account is used to download application software for your iPhone. I strongly suggest making sure that the method of payment is set to "none". Fill in a credit card only when you are paying for applications. Once the purchase is made, change the payment method back to "none".
  • Buy a good case to protect your iPhone. http://tinyurl.com/9xwej78
  • The charging /sync'ing port on the iPhone 5 is incompatible with older iPhones. If the battery life turns out to be as bad as the iPhone 4s, buy a car charger. 
  • I always have more than one sync cable for my iPhone. They get mislaid or appropriated. Here is a link to buy one: http://tinyurl.com/8um564e
If you have any questions regarding your new iPhone 5, please contact us at High Tech House Calls. We are here to help.
Carl Thorne
Expert Computer Consulting