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Student Studying Abroad: I've Gone Through This Twice and Lived to Tell the Tale by Carl Thorne

Always, always, always go through the school's study abroad program to sign up for a program. Forget about the semester aboard hav...

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  • Student Studying Abroad: I've Gone Through This Twice and Lived to Tell the Tale by Carl Thorne
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We Love Apple Computers





Let there be hope...

Life has changed there is no doubt and we wanted to reach out to see how you are doing.

As we go through this interesting time, we are trying to look at this as an opportunity to focus on our family and on friends like you. Let us use this extra time to catch up and talk more. Let us cook food that is not fast, but interesting and satisfying. Let us learn to enjoy a time to try new things. Let us find ways to enjoy time at home!

Computer Security

If my client base is any experience, anyone can be a victim of a Ransomware, Malware or Virus attack.

What can you do about it?

I conduct audits of your entire computer infrastructure and apply best practice solutions to plug the security holes on your computers, Smartphones and networks.

Now offering consultations to give you the best protection possible:


404.229.0839
carlthorne@hthcatlanta.com

Jack of All Trades, Master of Many

Jack of All Trades, and Master of Many

We provide technical support for:


Homes and small businesses

Windows and the Mac OS platform

iPhones and Android Smartphones

Wireless and wired networks

New device setup

Old device upgrade or repair

One-on-one training

Remote assistance


How To Stop Malware

Friday, December 11, 2020

New Computer Setup Checklist by Carl Thorne

10:01 AM  High Tech House Calls, Expert Computer Consulting  

 


New Computer Setup Checklist (Windows)

Create Microsoft Account for login and to use Microsoft Office

Adjust page file size

Update operating system

Update vendor specific software

Update Intel drivers

Update other software provided by vendor (video, photo editing, etc.…)

Install Microsoft Office

update Microsoft Office

Setup Outlook

Setup access to Gmail

Install Chrome and Firefox browsers

Log into Gmail account for Chrome browser

Install iTunes

Install cloud storage solutions (iCloud, DropBox, Google Drive, Microsoft OneDrive, etc.…)

Setup shortcuts on task bar and desktop

Remove unneeded files to free up space on computer

If standard hard drive, defragment it

If solid state drive, trim it

If solid state drive, install vendor administration software

Install Adobe Reader

Install Anti-Viral software

Install Malware Removal software

Set up power plan

Customize privacy setting for Windows

Remove bloatware from Microsoft and vendor

Install printers

Connect to client Wi Fi network

 ------------------------------------------------------------------------------------

New Computer Setup Checklist (Mac OS)

Create Microsoft Account for login and to use Microsoft Office

Update operating system

Update vendor specific software

Update other software provided by vendor (video, photo editing, etc.…)

Install Microsoft Office

update Microsoft Office

Setup Outlook

Setup access to Gmail

Install Chrome and Firefox browsers

Log into Gmail account for Chrome browser

Install iTunes

Install cloud storage solutions (iCloud, DropBox, Google Drive, Microsoft OneDrive, etc.…)

Setup shortcuts on task bar and desktop

Remove unneeded files to free up space on computer such as foreign language packs

Install Adobe Reader

Install Anti-Viral software

Install Malware Removal software

Set up power plan

Install printers

Connect to client Wi Fi network

 

 

 

 

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Thursday, December 10, 2020

How to Receive Mail Notifications for Important Contacts Only by iPhoneLife

10:44 AM  High Tech House Calls, Expert Computer Consulting  

 


This article will tell you how to only receive notifications from your VIP contacts on your iPhone. Not all emails are created equal. Between spam and miscellaneous messages, there are a lot of emails we get notifications for that don't need to be read right away. On the other hand, there are business emails and notes from family members that we may want to reply to immediately. By turning on email notifications for only your VIP Mailbox in the Mail app, you'll receive fewer non-urgent notifications. Or, you can set a separate notification sound for your VIPs to differentiate between the two.

Related: How to Save Images, Pictures & Photos from an iPhone Message or Email

How to Add a Contact to Your VIP List

In order to get alerts for your VIP emails, you need to have your VIP mailbox set up. If you already have it set up, skip to the next section on how to set up Mail notifications for only VIP emails.

  1. Open your Mail app and tap Mailboxes.
  2. Tap VIP. (Don't see the VIP inbox? Read our article on adding email mailboxes to learn how to add a VIP inbox)


 

 

Enjoying Your Tip of the Day?

If you'd like to learn more about iPhone Life's premium paid subscription, click here

 

 

tap VIP
 

  1. If you have no previous VIP contacts, select Add VIP.


 


 

  1. The list of your phone contacts will appear; select your new VIP contact. To add another, select Add VIP and repeat the steps. 
  2. You can also add someone to the VIP list through their email. This can help if you don't have a contact saved to your phone contacts. Just open an email from the contact and tap their name. A contact screen will pop up. Tap Add to VIP.

 

How to Turn on Alerts for Only Your VIP List

Once you have your VIP mailbox set up, you can set up alerts for your VIP emails. (Pro tip: you can also set up and receive alerts for specific Mail threads. )

  1. Tap the i symbol next to your VIP mailbox to access the contact list. 
  2. From the contact name list, you can turn off other email notifications by tapping VIP Alerts (You can also access this menu by going to Settings > Notifications > Mail > VIP).


 

 


 

  1. You can change the alert sound by tapping Notification Sound and selecting from your sound library.
  2. Return to the VIP menu to change other aspects of the Alert Style.


 

 


 

  1. To turn off non-VIP email alerts, go back one screen to Mail in the Notification Settings. Tap on an email account in the list above VIP. 
  2. On the next screen, you can adjust the Notifications: To receive no notification via your lock screen, uncheck all options under Alerts. Tap Sounds and select None. Toggle Badges to OFF to not see the number notification on the app icon. Below that is Show Previews, tap Never. Repeat for each account.


 

 

With these settings enabled, you'll now only be notified of emails from your VIP contacts.

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How to Find a Specific Picture in the Photos App with Multiple Search Terms by iPhoneLife

10:42 AM  High Tech House Calls, Expert Computer Consulting  


This article will tell you how to find a specific picture in your Photos app using multiple search terms. One of my favorite apps on my iPhone is Apple's Photos app. Not only are Apple's native Camera and Photos apps free, but they also keep improving with every new operating system. With iOS 12 and later, you can use multiple search terms to find specific pictures in the Photos app. This photo search feature can use one or more of the following categories: date, location, business name, events, people, and type of photo. I'll show you how to use this time-saving feature to search for specific pictures faster and more accurately than ever before.

Related: How to Play Slideshows from the Photos App on iPhone

How to Find a Specific Picture in the Photos App with Multiple Search Terms

For more great tutorials on organizing photos on your iPhone and using the iPhone Camera app, check out our Tip of the Day.

  1. Open the Photos app.
  2. Tap the Search icon at the bottom-right of your display.


 

 

Enjoying Your Tip of the Day?

If you'd like to learn more about iPhone Life's premium paid subscription, click here

 

 


 

  1. Type your search into the Search Bar at the top of the page.
  2. The Photos app is capable of handling three search terms at a time.
  3. Mix and match people, places, dates, and more to find the picture you want.


 

 


 

  1. Using two terms narrowed my search down to eight photos; using three terms narrowed it to one.


 

I hope this tip helps you find the photos you need quickly and efficiently!

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Tuesday, October 27, 2020

How to Use Remind Me Later on Your iPhone When You Need to Decline a Call by iPhone Life

10:17 AM  High Tech House Calls, Expert Computer Consulting  

 

If I get a call on my iPhone when I'm busy, I'll tap Decline and immediately forget that someone called me. I was happy to discover that there's a callback feature on my iPhone that will remind me to call back later. Here's how to decline phone calls and get a callback reminder with Remind Me Later, so you won't be playing phone tag for days on end.

Related: How to Block a Phone Number on iPhone: Texts & Calls

What Does Remind Me Later on the iPhone Do & How Does It Work?

Remind Me Later gives iPhone users the ability to tap more than just Decline or Accept when a call comes through. The callback reminder feature was introduced with iOS 6 and the steps changed slightly with the introduction of compact call notifications in iOS 14. Here's how Remind me Later works:

  1. When you receive an incoming call, tap the call notification to see additional options.
  2. Tap Remind Me, which is above Decline. 


 

tap the call notification

 

Enjoying Your Tip of the Day?

If you'd like to learn more about iPhone Life's premium paid subscription, click here

 

 

choose when i leave or remind me in an hour
 

  1. Now, tap When I leave to receive a callback reminder when you've left your current location, or In 1 hour for a reminder one hour from when you declined the call.


 

tap remind me option on iPhone
 

  1. When you tap your selection, the call will be automatically declined and sent to Voicemail; that's it! Now you won't forget to call people back when you've had to decline a call from them.

Check out our free Tip of the Day for more great Apple device tutorials. 

Did you enjoy this tip? Sign up here to get the tip of the day delivered right to your inbox.

 

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Monday, October 19, 2020

The CDs You Burned Are Going Bad: Here’s What You Need to Do by BENJ EDWARDS

4:29 PM  High Tech House Calls, Expert Computer Consulting  

If you used a computer between 1997 and 2005, you probably burned valuable data to at least one recordable CD (CD-R) or DVD-R. Unfortunately, these have a limited lifespan, and many have already become unreadable. That’s why it’s important to back up your recordable discs before it’s too late—here’s how to do it. 

The Problem: Optical Disc Data Rots 

CD-Rs and DVD-Rs store data on a layer of dye that is melted by the laser when the data is written. This dye layer isn’t completely stable and can chemically break down over time, causing data loss. Also, the reflective layer on the top of the disc can oxidize, making the data difficult to read. 

As a result, many CD-R and DVD-Rs burned in the late ’90s and early ’00s are now unreadable in modern optical disc drives. And for those that remain, the clock is ticking. 

Estimates on the lifespan of CD- and DVD-Rs vary wildly, from between two and 100 years. In 2004, the U.S. Library of Congress sponsored a study that estimated the shelf life of recordable discs available at that time. It simulated the aging of CD- and DVD-Rs stored in perfect environmental conditions (that is, a room temperature of 50 percent humidity with no sunlight, and no rough handling). 

The study concluded that most recordable discs stored in ideal conditions would last at least 30 years, but the results varied wildly by brand. However, it also stated that “discs exposed to more severe conditions of temperature and humidity would be expected to experience a shorter life.” 

So, if you store your CD- or DVD-Rs in a hot attic, you might find a higher portion of them have gone bad. From our anecdotal experience, if you have a batch of 30 vintage consumer-grade CD-Rs, you might expect a few of them to be unreadable. However, it depends on the quality of the disc, the type of dye used, the speed at which they were recorded, and how they were stored. 

In 2010, the Canadian Conservation Institute published a detailed analysis of CD-R and DVD-R longevity that broke down estimated lifespans based on the dye and reflective layer composition. Like the Library of Congress report, the estimates varied wildly, from between five and 100 years, depending on disc composition. Unfortunately, the 100-year-minimum lifespan estimate only applies to expensive, high-end gold-backed CD-Rs that very few people used. 

Even under ideal conditions, there’s still cause for alarm. Even if a consumer-quality recordable disc has been stored in the perfect place, it might last (on average) about 30 years. Many recordable discs are already 15-25 years old, which means it’s time to back them up now. 

How to Back Up CD-Rs and DVD-Rs 

To back up your old CD-Rs or DVD-Rs, you’ll need a computer and a compatible CD or DVD optical drive to read the discs. Some people have had more success using older drives, claiming they tend to read older discs better than modern ones. This is anecdotal evidence, though. 

Plus, older drives can be hard to get, unless you find one on eBay. If you decide to look for an older model, focus on the big-name brands. Sony, for example, was known for making high-quality drives. Of course, whether a vintage drive will work with a modern computer is another issue, entirely. 

If you’d like to try a newer drive to read your discs, you can easily purchase one online. Most new optical drives should work just fine, as long as a CD- or DVD-R hasn’t begun to degrade. 

We recommend the following drives: 

For Windows PCs: A brand-name optical USB drive, like this well-reviewed one by Dell would be a good bet. 

For Macs: A good bet would be the Apple USB SuperDrive. 

There are several ways in which you can copy the data from your CD- and DVD-Rs. 

Option 1: Copy the Data Directly 

If your PC or Mac recognizes the data on your CD- and DVD-Rs, the easiest way to back it up is to just manually copy the files over to your hard drive or SSD. To do this, just place the CD- or DVD-R in the optical media drive, and then open it on your computer. 

It’s best to do this with some kind of organizational structure if you’re backing up a lot of discs. For example, you could create a separate folder for the contents of each disc. Name the folder something that will identify its contents, such as “CD-R – Photos from Tom’s 2002 Wedding.” 

Option 2: Create Disk Images 

Sometimes, a CD-R or DVD-R might be from a platform you don’t use anymore, and you might not be able to read it properly. For example, say you burned a CD-R for a game console development kit, but Windows can’t read it. In cases like those, consider making a disk image of the disc, instead. 

A disk image captures the entire structure of an optical disc, including all the file data and the file system (if there is one), in a way that can be replicated later on another disc, if necessary. Good utilities for making disk images include WinImage for Windows and macOS’s built-in Disk Utility app. 

RELATED: How to Create ISO Files From Discs on Windows, Mac, and Linux 

Back Up Your Optical Disc Backups

All consumer-grade digital storage media has a finite lifespan. It’s only a matter of time before plastics chemically break down, metals oxidize, or magnetic signals fade. This means digital preservation takes active maintenance. 

So, after you’re done backing up your CD- or DVD-Rs, make sure the data you just copied over will be backed up continuously in the future. You can do this via a cloud backup, an external disk or NAS drive, and more. 

One of the best ways to preserve your data at home is to keep your files on redundant storage (such as a RAID array). Then, just keep migrating the data onto new hardware, as necessary (all drives wear out eventually) and onto new platforms as they emerge. 

What If I Find a Bad Disc? 

If you’re backing up CD-Rs or DVD-Rs, and find a disc that can’t be read or has errors, your best bet is to copy as much data as you can, and then try to the disc on a different optical drive. If the second drive fails, try a third. 

Sometimes, CD- and DVD-Rs were burned at high speeds with high error rates that were normally fixed on the fly by error-correcting code. This can make it more difficult for modern optical disc drives to read them, so try them on an older drive, if possible. 

There’s also some software that claims to aid in the recovery of data from optical media, such as IsoBuster (for Windows.) If that doesn’t work, though, you might just have to call it a loss and hope you saved the data elsewhere. 

If the data is incredibly important and irreplaceable, you can hire a forensic data recovery service to extract whatever’s left of it for you. Unfortunately, finding a reliable data recovery service isn’t easy, so you’ll have to do some research. Happy digging!
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Wednesday, October 14, 2020

Microsoft Office 2010 and 2016 for Mac are no longer supported by ZDNet

1:40 PM  High Tech House Calls, Expert Computer Consulting  

October 13 is new iPhone day. It's also the last day of support for Office 2010 and Office 2016 for Mac. After today's Patch Tuesday fixes and updates, Microsoft won't provide any further security updates, bug fixes or technical support for these products. Office 2010 and 2016 for Mac still can be used after today, but will no longer be officially supported.


In addition to reminding Mac users that support for these two perpetual Office versions ends today, Microsoft also is repeating its guidance that users are advised to go with Office 2016, Office 2019 or Microsoft 365 Apps (formerly known as Office 365 apps) to connect to back end Office 365 services. Microsoft won't block customers using older Office client variants from connecting to Microsoft 365/Office 365 services, but it has warned those who do so won't get all the latest feature updates and fixes.

Microsoft announced in February 2018 that business users would need Office 365 Pro Plus or Office 2019 clients in mainstream support to access the Office 365 back-end services. But it changed its policy due to customer feedback in September 2018, allowing users to continue to use the Office 365 services with Office 2016 through October 2023. 

A couple other Office support dates worth noting:

  • Office 2010 Service Pack 2 end of support is October 13, 2020. Office 2010 Personal, Professional, Professional Plus and Professional Academic and Home and Business end of support also is October 13, 2020.
  • Office 2013 on Windows end of support is April 11, 2023.
  • Office 2016 Home and Business end of support is October 14, 2025. Office 2016 Professional and most of the other Office 2016 variants also exits support on October 14, 2025. (Note: As I said above, the cut-off for Office back-end service connectivity for Office 2016 is in October 2023. This means users can keep running the Office 2016 suite until 2025 but without back-end Microsoft services access after 2023.)
  • Office 2019 Home and Business end of support is October 14, 2025. The same end-of-support date holds for most of the other Office 2019 variants.
  • Office 365 Pro Plus (Microsoft 365 Apps) on Windows 8.1 will be supported until January 2023.
  • Office 365 ProPlus (Microsoft 365 Apps) on Windows Server 2016 will be supported until October 2025.

Microsoft recently announced it will be delivering new non-subscription (perpetual) version of its Office desktop clients for Windows and Mac in the latter half of 2021. These new perpetual Office clients will likely be branded Office 2022 if Microsoft sticks with past naming conventions. Microsoft also announced there will be another version of its on-premises Office servers coming in the second half of next year, but they will require a mandatory subscription for security updates, fixes and patches.  

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The iPhone 12 vs. the competition: Now with 5G And even prettier colors. by Kris Naudus, @krisnaudus

1:30 PM  High Tech House Calls, Expert Computer Consulting  

Early fall always means iPhone announcements, and this year we’re looking at four new models. If you’d prefer something on the larger side check out the iPhone 12 Max and Max Pro, while the iPhone 12 mini will suit those will smaller hands. Right here, however, we’re going to focus on the middle-sibling iPhone 12. It’s far from ordinary thanks to 5G mmWave technology, along with the new A14 Bionic. Of course, it’s competing against rival flagships like Google’s Pixel 5 and the Samsung Galaxy S20, so we’d laid out all their specs for a quick idea of which might offer the most for your money. For a final verdict, however, be sure to check out our full review of the iPhone 12 in a few weeks.

iPhone 12

Pixel 5

Galaxy S20

Pricing

Starts at $799

$699

Starts at $999

Dimensions

146.7 x 71.5 x 7.4 mm (5.78 x 2.82 x 0.29 inches)

144.7 x 70.4 x 8 mm (5.7 x 2.8 x 0.3 inches)

151.7 x 69.1 x 7.9 mm (5.97 x 2.72 x 0.31 inches)

Weight

164g (5.78 ounces)

151g (5.33 ounces)

163g (5.75 ounces)

Screen size

6.1 inches (154.94 mm)

6 inches (152.4 mm)

6.2 inches (157.58 mm)

Screen resolution

2,532 x 1,170 (460 ppi)

2,340 x 1,080 (432 ppi)

3,040 x 1,440 (563 ppi)

Screen type

Super Retina XDR OLED

FHD+ Flexible OLED

Quad HD+ Dynamic AMOLED 2X

Battery

Up to 17 hours video (non-streamed)

4,080 mAh

4,000 mAh

Internal storage

64 / 128 / 256 GB

128 GB

128 GB

External storage

None

None

micro SD

Rear camera(s)

Two cameras:
Ultrawide, 12MP, f/2.4
Wide, 12MP, f/2.6

Two cameras:
Ultrawide, 16MP, f/2.2
Dual-pixel, 12.2MP, f/1.7

Three cameras:
Ultrawide, 12MP, f/2.2
Wide, 12MP, f/1.8
Telephoto, 64MP, f/2.0

Front camera(s)

12MP, f/2.2

8MP, f/2.0

10MP, f/2.2

Video capture

4K at 60 fps

4K at 60 fps

8K

SoC

Apple A14 Bionic

Qualcomm 765G

Samsung Exynos 9825

CPU

Not available

2.4 GHz octa-core

2.7 GHz octa-core

GPU

Not available

Adreno 620

ARM Mali-G76 MP12

RAM

Not available

8 GB

12 GB

WiFi

802.11ax

802.11ac

802.11ax

Bluetooth

v5.0

v5.0

v5.0

NFC

Yes

Yes

Yes

Operating system

iOS 14

Android 11

Android 10

Other features

IP68 certified, Lightning connector, MagSafe and Qi wireless charging

IP68 certified, USB-C, Qi wireless charging

IP68 certified, USB-C, WPC/PMA wireless charging

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The Hat Says It All!

The Hat Says It All!
Carl Thorne
High Tech House Calls

Expert Computer Consulting
Voice: 404.229.0839
Email: carlthorne@hthcatlanta.com
Website: www.hthcatlanta.com
Blog: www.hthcatlanta.blogspot.com


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Credit Card Payments Processed by

Credit Card Payments Processed by

Venmo and Zelle Accepted

For your convenience Venmo and Zelle are also accepted for payment.

Fed up with Windows based computers?

Think an Apple Computer might be what the doctor ordered?

We can help you with that decision for free!
Give us a call so we can discuss your computing needs!

Gift Certificates

What will you use your certificate for?

  • Making the move to an Apple laptop? My business has been running on an Apple laptop for 6 years.
  • You bought an iPhone. Now what? We have been working on iPhone problems since they came out and we can help.
  • Summer will be here before you know it. You want to surf on the internet on your wireless network from your pool. We are wireless network experts in both design and deployment.
  • Or you can use this gift card for any help needed (including training) for the computers in your home or small business.

  • The perfect present for any occasion:
  • Available in one hour increments.
  • No expiration date.
  • Can be used for service calls or training.
  • Giving a technology gift that requires setup or training? Why not add a gift certificate?

Click here for more information:
http://hthcatlanta.com/gift_certificates.htm
High Tech House Calls
Expert Computer Consulting

voice: 404.229.0839
email: carlthorne@hthcatlanta.com
web: hthcatlanta.com
blog: hthcatlanta.blogspot.com

 
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